ELEMENT

PERFORMANCE CRITERIA

1. Provide guidance to stakeholders

1.1 Information and advice on the relevant acts, regulations, policies, procedures, codes of practice, standards and guidelines is provided in accordance with organisational policy and procedures.

1.2 Documentation is provided that supports the information and advice given.

1.3 Advice on organisational policy is communicated in a manner that addresses the requirements of stakeholders and reflects consideration of all relevant issues.

2. Participate in development and evaluation activities

2.1 Work is completed to evaluate the effectiveness of relevant legislation, policies, procedures, codes of practice and standards in accordance with organisational requirements.

2.2 Trends are identified, analysed and communicated to stakeholders to be used as input in the development and revision of legislation, policies, procedures, codes of practice and standards.

2.3 Organisational policy development and revision activities are undertaken in accordance with organisational requirements.

3. Communicate progress and outcomes to stakeholders

3.1 Progress report/s are provided to relevant stakeholders in accordance with agreed timelines.

3.2 Comments are collected, analysed and communicated to others involved in the development and revision processes.

3.3 Final report and recommendations are communicated to relevant stakeholders for action and/or implementation in accordance with organisational requirements.

This section describes the essential skills and knowledge and their level, required for this unit.

Skill requirements

using a range of communication methods including advice and discussion involving complex exchanges of oral information

adjusting communication strategies to meet the needs of different target audiences

reading and explaining complex and formal documents such as legislation, regulations, policy

providing explanation of why/how the supporting documents support advice given

responding to diversity, including disability and gender

applying analysis methods and technique

undertaking negotiation and conflict resolution

working in/with a team

Knowledge requirements

Legislation relating to the work environment such as:

occupational health and safety legislation

workers compensation legislation

injury management legislation

workplace relations legislation

road transport compliance and enforcement legislation

industry

technical

organisational structure

organisational policy and procedures

government policy

community obligations

The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms consistency of performance in contributing to the development of legislation and related documents.

This will include evidence of:

participating in at least three actual or simulated development and evaluation activities on three separate occasions or for three different situations/contexts

communicating with a range of stakeholders to provide guidance, progress reports and outcomes of development activities

adhering to legal, ethical and organisational requirements relating to the development of legislation and related documents

Context of and specific resources for assessment

Assessment must ensure access to a real or simulated workplace environment that closely resembles normal work practice and replicates the range of conditions likely to be encountered while contributing to the development of legislation and related documents, including coping with difficulties, irregularities and breakdowns in routine.

Access is required to resources such as:

applicable legislation, policies and procedures

case studies and workplace scenarios to capture the range of requirements for situations likely to be encountered

real or simulated technology to allow for use in communicating and preparing documents.

Method of assessment

Assessment methods suitable for valid and reliable assessment of this unit of competency may include, but are not limited to, a combination of 2 or more of:

case studies

demonstration

observation

written or oral questions

scenarios

simulation or role plays

authenticated evidence from the workplace and/or training courses

Guidance information for assessment

Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:

people with disabilities

people from culturally and linguistically diverse backgrounds

Aboriginal and Torres Strait Islander people

women

young people

older people

people in rural and remote locations

The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here.

Stakeholders may include:

organisational staff

unions

Minister

other government departments

employer organisation

ministerial and other advisory councils

advisory boards

organisational board of management

management

industry

community

non-government organisations

safety committees

health and safety representatives

Relevant issues may include:

government policy

community expectations

workplace relations processes

Legislation and policy may also include:

procedures

industry standards

codes of practice

guidance notes

Reports may be:

formal

informal

written

verbal